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Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 156

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156

Chapter

7

Diagnosing Problems

E31C EVENT 2 BP
See User Manual

Yes

An illegal or unsupported
instruction was attempted in
the application program.

1.

Cycle Power. Run the
print job again. If the
message appears, load
the latest emulation
software.

2.

Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it to
your next higher support
facility.

E31D EVENT 3 BP
See User Manual

Yes

An illegal or unsupported
instruction was attempted in
the application program.

1.

Cycle Power. Run the
print job again. If the
message appears, load
the latest emulation
software.

2.

Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it to
your next higher support
facility.

E31E EVENT 4 BP
See User Manual

Yes

An illegal or unsupported
instruction was attempted in
the application program.

1.

Cycle Power. Run the
print job again. If the
message appears, load
the latest emulation
software.

2.

Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it to
your next higher support
facility.

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution