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Chapter 7 – Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 138

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138

Chapter

7

Diagnosing Problems

432:CRT NOT SET

Yes

The ribbon cartridge is not
correctly positioned.

1.

Make sure a ribbon
cartridge is installed in
the printer.

2.

Make sure the ribbon
cartridge is seated
properly.

3.

Remove and replace the
cartridge if necessary.

4.

Contact your authorized
customer service
representative.

435:NO WELD
See User Manual

No

The cartridge weld was not
detected.

Contact your authorized service
representative.

437:REG MISSING
Use Correct RBN

Yes

The incorrect cartridge type
is being used for the printer.

Install region X ribbon cartridge
in the printer.

NOTE:

Specify the region of
the printer when
ordering ribbons.

438:TIP MISMATCH
Use Correct RBN

Yes

The incorrect cartridge type
is being used for the printer.

Install the correct ribbon
cartridge type in the printer.

439:SHTL MISMATCH
Use Correct RBN

Yes

This message displays when
an Extended Life Ribbon is
mounted on a 500 lpm
printer.

Install Standard Life Ribbon.

440:RWP DOWNLOAD
Please Wait

No

Status message indicating
the software in the cartridge
is being updated. The user
must wait fo rthe update to
complete.

No action is required.

602:23.5V CTL FAIL*

No

23.5 Volt Controller failed: a
voltage failure on the
controller board.

Contact your authorized service

representative.

1

604:48V CIRCUIT*

See User Manual

No

Either the power supply is
not generating a proper 48
Volts or the controller board
is not detecting a 48 Volt
output from the power
supply board.

Contact your authorized service

representative.

1

606:Power 8.5V
CHECK

No

8.5 Volt power failed.
Internal power failure.

Contact your authorized service

representative.

1

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution