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Chapter 7 – Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 144

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144

Chapter

7

Diagnosing Problems

B20 STATUS :00%
DOWNLOAD MODE

No

Status message informing
the operator that software is
being downloaded.
Percentage figure indicates
approximate amount loaded
into the printer.

No action is required.

B21 STATUS:
PRINTER RESET

No

Status message informing
the operator that the printer
is undergoing a system
reset.

No action is required.

B22 ERROR:
DECOMPRESS SIZE*

No

FLASH memory has not
passed boot initialization
tests.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B23 ERROR:
DECOMPRESS
CKSUM*

No

FLASH memory has not
passed boot initialization
tests.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B30 STATUS:
INITIALIZING...

N/A

Status message: the printer
is running its initialization
routines after startup and
successful memory tests.

No action is required.

B35 STATUS:

WAITING FOR EC
STATUS

N/A

Status message: the DC on
the controller board is
waiting for communication
with the EC. If this message
does not clear witin a few
seconds there is an
electrical or electronic
problem on the controller
board.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B40 ERROR: SDRAM
EEPROM CKSUM
BAD*

No

Flash memory has not
passed boot initialization
tests.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B41 ERROR: DIM
MEMORY NOT
SDRAM*

No

The DRAM DIMM installed
on the controller board is not
Synchronous DRAM
(SDRAM).

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

B42 ERROR: SDRAM
ROWS NOT
ALLOWED*

No

Printer boot initialization
tests detect incorrect
SDRAM.

Cycle power to see if the
message clears, if not, contact
your authorized service

representative.

1

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution