Chapter 7 – Printronix P7000 H-Series Cartridge Ribbon Printer User Manual
Page 144

144
Chapter
7
Diagnosing Problems
B20 STATUS :00%
DOWNLOAD MODE
No
Status message informing
the operator that software is
being downloaded.
Percentage figure indicates
approximate amount loaded
into the printer.
No action is required.
B21 STATUS:
PRINTER RESET
No
Status message informing
the operator that the printer
is undergoing a system
reset.
No action is required.
B22 ERROR:
DECOMPRESS SIZE*
No
FLASH memory has not
passed boot initialization
tests.
Cycle power to see if the
message clears, if not, contact
your authorized service
representative.
1
B23 ERROR:
DECOMPRESS
CKSUM*
No
FLASH memory has not
passed boot initialization
tests.
Cycle power to see if the
message clears, if not, contact
your authorized service
representative.
1
B30 STATUS:
INITIALIZING...
N/A
Status message: the printer
is running its initialization
routines after startup and
successful memory tests.
No action is required.
B35 STATUS:
WAITING FOR EC
STATUS
N/A
Status message: the DC on
the controller board is
waiting for communication
with the EC. If this message
does not clear witin a few
seconds there is an
electrical or electronic
problem on the controller
board.
Cycle power to see if the
message clears, if not, contact
your authorized service
representative.
1
B40 ERROR: SDRAM
EEPROM CKSUM
BAD*
No
Flash memory has not
passed boot initialization
tests.
Cycle power to see if the
message clears, if not, contact
your authorized service
representative.
1
B41 ERROR: DIM
MEMORY NOT
SDRAM*
No
The DRAM DIMM installed
on the controller board is not
Synchronous DRAM
(SDRAM).
Cycle power to see if the
message clears, if not, contact
your authorized service
representative.
1
B42 ERROR: SDRAM
ROWS NOT
ALLOWED*
No
Printer boot initialization
tests detect incorrect
SDRAM.
Cycle power to see if the
message clears, if not, contact
your authorized service
representative.
1
Table 10. LCD Message Troubleshooting Table
Displayed Message
Can User
Correct?
Explanation
Solution