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Chapter 7 – Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 166

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166

Chapter

7

Diagnosing Problems

ONLINE

CU TIMED OUT

Yes

Controller Unit Timed Out.
The printer was not enabled
for one minute or more on a
coax interface.

Check cable connection and
host system.

PARAMETER ERROR*

No

Illegal parameter value
received in command code
over a coax/twinax interface.

Contact your system
administrator.

PLEASE WAIT...

RESET IN
PROGRESS

N/A

Status message: the printer
finished loading the program
into flash memory and is
automatically resetting itself.

No action is required.

PRINTER UNDER
REMOTE CONTROL

No

Status message: The printer
is under the control of
PrintNet Enterprise (PNE)
remote management
software.

No action is required.

QUEUE OVERRUN

No

In CT twinax emulation, the
print buffer has overflowed.

Contact your authorized service

representative.

1

REMOVE USED SPX

THEN PRESS ENTER

No

Status message: An SPX is
depleted because it has
successfully reprogrammed
the security key on the
controller board.

Contact your authorized service

representative.

1

RESTORING BOOT
CODE

No

Normal download
initialization message.

No action is required.

SCS COMMAND

ERROR*

No

In the CT emulation, the
printer received undefined
control character (hex 40).

Contact your system
administrator.

SECURITY
VIOLATION*

No

Security code of PAL on
controller board does not
match code of firmware on
the controller board.

Contact your authorized service

representative.

1

SECURITY KEY NOT
DETECTED

No

The security key is not
present or has failed.

Contact your authorized service

representative.

1

SENDING PROGRAM

TO EC PROCESSOR

No

Status message: the printer
is loading the engine
controller program into the
engine controller.

No action is required.

SF ERROR

No

Structured Field Error.
Application software has
violated structured data field
parameters.

Not a printer problem. Have the
system administrator correct
applications data or
configuration.

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution