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Chapter 7 – Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 146

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146

Chapter

7

Diagnosing Problems

CLEARING
PROGRAM FROM
FLASH

No

Status message: emulation
software successfully loaded
into printer RAM and the
checksum matched. The old
program is now being
deleted from flash memory.

No action is required.

D50 Status %XX

Clearing Flash

No

Status message: The printer
is clearing its flash memory,
where %XX represents the
percentage completed.

No action is required.

D51 Status %XX

Programming...

No

Status message: The printer
is loading firmware, where
%XX represents the
percentage completed.

No action is required.

D55 Status: Send
Program to EC

No

Status message: The printer
is loading the engine
controller program into the
engine controller (EC).

No action is required.

DIAGNOSTIC
PASSED

No

Status message: the printer
passed its memory and
hardware initialization tests.

No action is required.

DO NOT POWER OFF

No

Status message: The printer
is performing an operation
that must be completed
before you can cycle power.

No action is required, but do not
power off the printer until the
operation is complete.

E00 EXE @ ADDR0
See User Manual

Yes

An illegal or unsupported
instruction was attempted in
the application program.

1.

Cycle Power. Run the
print job again. If the
message appears, load
the latest emulation
software.

2.

Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it to
your next higher support
facility.

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution