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Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 161

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Fault Messages

161

E34 TRACE CMPLT
See User Manual

Yes

An illegal or unsupported
instruction was attempted in
the application program.

1.

Cycle Power. Run the
print job again. If the
message appears, load
the latest emulation
software.

2.

Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it to
your next higher support
facility.

E99 UNKNOWN INT
See User Manual

Yes

An illegal or unsupported
instruction was attempted in
the application program.

1.

Cycle Power. Run the
print job again. If the
message appears, load
the latest emulation
software.

2.

Cycle power. Run the
print job again. If the
message appears,
record the display
message and send it to
your next higher support
facility.

E Net Test Unavailable

Yes

The ethernet PCBA did not
initialize correctly.

Cycle power. Wait for “E Net
Ready” to display, then retry
operation. If it still fails, contact
your authorized service

representative.

1

ERROR: CPLD NOT
PROGRAMMED

No

The Complex Programmable
Logic Device (CPLD) on the
controller board is not
programmed. The EC
cannot read the version bits
in the CPLD which tell the
EC which configuration
version is installed.

Contact your authorized service

representative.

1

ERROR: DC
PROGRAM NOT
VALID

Yes

The printer cannot find the
data controller program or
the validation checksum is
corrupt.

Download the program again. If
the message appears, contact
your authorized service

representative.

1

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution