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Printronix P7000 H-Series Cartridge Ribbon Printer User Manual

Page 135

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Fault Messages

135

33 PLATEN OPEN

TIMEOUT

Yes

The forms thickness lever
has been open for at least
one minute.

Load paper, close the forms
thickness lever, and press
CLEAR.

34 RIBBON STALL
TIMEOUT

Yes

In the CT emulation with a
coax interface, the ribbon
has not moved for 10
minutes after CLEAR was
pressed to clear the ribbon
drive fault.

Reload the ribbon.

48V PWR FAIL*

No

Internal power failure.

Contact your authorized service

representative.

1

104:POWER SUPPLY
HOT

Yes

Power supply sensors report
high temperatures.

Check printer environment. If hot
or dusty, relocate printer.
Contact your authorized service
representative if this occurs

frequently.

1

105:PRINTER HOT

Yes

This message indicates
internal temperatures over
60° Celsius (140°
Fahrenheit).

Check printer environment. If hot
or dusty, relocate printer.
Contact your authorized service
representative if this occurs

frequently.

1

401:BUFFER
OVERRUN

Yes

The print buffer has
overflowed on a serial
interface. The printed output
may contain random *
(asterisk) characters. Make
a configuration printout.

Verify that the printer matches
the host serial interface
configuration settings for Data
Protocol, Baud Rate, Data Bits,
Stop Bits, Parity, Data Terminal
Ready, and Request to Send.
Set printer serial interface
parameters to match those of
the host.

402:CLEAR PAPER
JAM

Yes

No paper motion.

Clear jam and reload paper. If
this message recurs, contact
your authorized service

representative.

1

403:CLOSE PLATEN

Yes

The platen lever is open.

Close the platen lever.

409:FRAMING ERROR

Yes

The printed output may
contain random !
(exclamation point)
characters.

Make a configuation printout. Set
printer serial interface
parameters to match host
configuration settings for Data
Protocol, Baud Rate, Data Bits,
Stop Bits, Parity, Data Terminal
Ready, and Request to Send.

410:LOAD PAPER

Yes

Printer is out of paper.

Load paper and press CLEAR.

Table 10. LCD Message Troubleshooting Table

Displayed Message

Can User

Correct?

Explanation

Solution