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Blackberry 6720 User Manual

Page 242

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Troubleshooting

242

BlackBerry Wireless Handheld

Unable to connect to a
WAP gateway at the
following address

If this message appears, the Browser cannot contact the currently
configured WAP server. You could be in an area that does not
allow service to this particular WAP gateway. Verify that you are in
an area of sufficient GPRS wireless coverage. In the handheld
status section of the screen, GPRS and one or more bars should
appear with the wireless coverage indicator in the upper right
corner.

If you are within an area of sufficient GPRS wireless coverage, click
the trackwheel to view the menu and click Refresh to reload the
web page.

If you are still unable to connect to the WAP gateway at this
address, contact your system administrator for more information.

The requested page was
too large to deliver to the
device

The web page that you are attempting to load is too large for the
handheld.

Data was received, but
an error occurred while
reading data

If this message appears, there is an error displaying the page.
Click the trackwheel to view the menu and click Refresh to reload
the web page. If the page still does not load successfully, there
might be an error in the data that you have received from the
web site.

An error occurred while
fetching the requested
page

If this message appears, an error occurred opening the web page.
Click the trackwheel to view the menu and click Refresh to reload
the web page. If the web page still does not load successfully,
there could be an error in the data that you have received from
the web site, or the web page might be too large to load on your
handheld.

Exceeded maximum
redirect attempts to
server

If this message appears, the web page that you are attempting to
load has been redirected more than 30 times, preventing the
page from loading. Verify that the web page address is correct
and try to load the page again. If this error still appears, try
loading a different web page.

The returned page had
no content type, and
therefore cannot be
processed

If this message appears, the web page that you are trying to view
has no stated content type, preventing the Browser from
displaying the page. Try loading a different web page.

Error

Description