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Accessing voice and video mail – Polycom VVX 1500 Business Media Phone User Manual

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User Guide for the Polycom VVX 1500 Business Media Phone

Accessing Voice and Video Mail

78

Polycom, Inc.

Accessing Voice and Video Mail

You can access voice and video mail messages from your phone. Your mail is

saved in a centralized location.
Your phone may indicate mail by the following:

An icon,

, on the status bar. The icon has a counter indicating the

number of messages you haven’t heard yet.

An icon,

, next to the Line Key.

A fast flashing LED indicator.
An audible alert (if your phone is on-hook).
You can temporarily remove all message indicators by accessing the

Messages screen and tapping the Clear soft key. After a period of time (about

two hours), the message indicators will display again.

To access voice or video messages:

1

Do one of the following:
To review new messages, tap

> Message Center.

or

To review old messages, tap

> Features > Messages >

Message Center. Or, press

, and then tap Message Center.

The Messages screen displays.
(If multiple lines are set up on your phone, the Line Select screen displays

instead, and you have to tap the line for which to listen to messages. Then,

the Messages screen displays.)

2

From the Messages screen, tap the Connect soft key, and then follow the

voice or visual prompts on the screen.
(If you want to temporarily clear all message indicators without listening

to your mail, tap the Clear soft key.)

3

Tap

to return to the idle screen.

Note

Voice and video mail is an optional feature that your system administrator sets
up. Your system may not support it.

Screen options may vary with your application. Voice/video mail may be
accessible with a single key press.