beautypg.com

Handling multiple calls on hold, Transferring – Polycom VVX 1500 Business Media Phone User Manual

Page 50

background image

User Guide for the Polycom VVX 1500 Business Media Phone

During Calls

44

Polycom, Inc.

Handling Multiple Calls on Hold

Your phone displays all calls for a Line Key by displaying multiple windows

on the screen. The phone only displays the calls for one Line Key at a time.
The active call (if any) displays in a window in the center of the touch screen.

Held calls or incoming calls display in minimized windows above the phone’s

soft keys (the “inactive call group”). The Line Key associated with the

displayed calls is green. The Line Key displays a counter showing the number

of calls for the Line Key. If all the calls for a Line Key are inactive, the status

indicator for the Line Key glows red. If the Line Key has an active call, the

status indicator glows green.
The following figure shows four calls on hold for Line Key 2076.

To select a call on hold, tap the call on hold. New soft keys will display that

apply to the selected call. To resume the call, tap the Resume soft key or press

.

If there are more than three calls on hold, tap

or

to display

additional calls on hold. You can also press

or

to select a call on

hold.
To access the calls on another Line Key, tap that Line Key. When you tap a

Line Key, the first call on hold in the inactive call group for that Line Key will

automatically resume.