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Answering on a shared line – Polycom VVX 1500 Business Media Phone User Manual

Page 34

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User Guide for the Polycom VVX 1500 Business Media Phone

Calling and Answering

28

Polycom, Inc.

The status indicator on the Line Key associated with the incoming call

flashes green.

The call counter for the Line Key associated with the incoming call

increments by one (showing the number of calls associated with the

Line Key, including the incoming call).

Caller information for the incoming call displays in a window in the center

of the touch screen, and the Line Key associated with the incoming call

glows green. After ten seconds, the window is minimized and placed in

the inactive call group, and the Line Key associated with the call glows

blue (if there is an active call on another Line Key).

To answer an incoming call when you’re in another call:

>>

Tap the Line Key with the status indicator that is flashing green, or tap the

Answer soft key. The original call is automatically placed on hold, and the

incoming call becomes the active call.

Answering on a Shared Line

To answer an incoming call on a shared line:

>>

Tap the Line Key with the status indicator that is flashing green, or tap the

Answer soft key.

If you place the call on hold, anyone on another phone configured to use the

same shared line can take the call by tapping the Line Key associated with the

held call (represented by a flashing red status indicator).
For more information about shared lines, including what you can and cannot

do with shared lines, see

“Supporting Shared Lines”

on page 81.

Note

If you wait more than ten seconds, the incoming call window is minimized and
placed in the inactive call group (along the bottom of the touch screen), and the
active call reappears in the window in the center of the touch screen. To answer the
incoming call, tap the Line Key with the status indicator that is flashing green, or tap
the Hold soft key to place the active call on hold, and then tap the Answer soft key.

Note

After ten seconds, the incoming call window is minimized and placed in the inactive
call group (along the bottom of the touch screen). To answer the incoming call, tap
the Line Key with the status indicator that is flashing green, or tap the Hold soft key
to place an active call on hold, and then tap the Answer soft key.