Sharp AR-M355N User Manual
Page 235
TROUBLESHOOTING
6-3
Problem
Check
Solution or cause
The printer driver
cannot be installed.
Is there sufficient free space on your hard
drive?
Delete any unneeded files and applications to increase
free space on your hard drive.
Are you using an operating system that is not
supported?
Make sure your operating system is supported. (See
the SOFTWARE SETUP GUIDE (for printer) that
accompanied the machine.)
Two-sided printing is
not possible.
Is [2-Sided (Book)] or [2-Sided (Tablet)]
selected in the "Main" tab of the printer driver?
Select [2-Sided (Book)] or [2-Sided (Tablet)] (
Has two-sided printing been prohibited in the
key operator programs?
"Disabling of Duplex" has been enabled in the key
operator programs. Consult the key operator.
Not all of the image is
printed.
Are multiple applications running at once?
Quit all applications that you are not using and try
printing again.
Stapling does not take
place.
Has use of the staple been prohibited in the
key operator programs?
"Disabling of Stapler" has been enabled in the key
operator programs. Consult the key operator. The
inserter does not operate (when an inserter is
installed).
Did you attempt to staple more than the
maximum number of pages?
Check the maximum number of pages that can be
stapled (
The mail-bin stacker
cannot be used.
Has the mail-bin stacker been disabled in the
key operator programs?
"DISABLING OF MAIL-BIN STACKER" has been
enabled in the key operator programs. Consult your
key operator and take action accordingly.
Punching does not take
place (when a punch
module is installed).
Is the "Punch" checkbox selected in the
"Main" tab of the printer driver?
Select the "Punch" checkbox. (
Has use of the punch module been prohibited
in the key operator programs?
"Disabling of punch" has been enabled in the key
operator programs. Consult the key operator.
Document filing is not
possible.
Has the printer driver been set to use the
document filing function?
Select the "Document Filing" checkbox in the "Job
Handling" tab of the printer driver. (
Do user folders created in the machine
appear in "Folder Information"?
Click the "Get Folder Name" button in the document
filing screen to call up the folders created in the
machine. (
Does the user folder have a password?
Enter the password in "Folder Pass Code" in the
document filing screen. (