Table 8-2 messages issued by the export tool – Hitachi MK-96RD617-08 User Manual
Page 239

Troubleshooting
8-5
Hitachi Universal Storage Platform V/VM Hitachi Performance Manager User’s Guide
Table 8-2
Messages Issued by the Export Tool
Possible Problems
Probable Causes and Recommended Action
Connection to the server has not
been established.
Connection to the server has not been established. Use the
login subcommand.
Execution stops.
Execution stops. Remove errors.
Illegal character: "character"
An illegal character is used. Use legal characters.
Invalid length: token
The length is invalid. Specify a value that has a correct
length.
Invalid range: range
The specified range is invalid. Specify the correct range.
Invalid value: "value"
The specified value is invalid. Specify a correct value.
Login failed
1. An attempt to log into the SVP failed. Probable causes
are:
2. An incorrect operand is used for the svpip subcommand.
3. An incorrect operand is used for the login subcommand.
4. The specified user ID is used by another person, and the
person is being logged in.
5. Two users are currently displaying the Performance
Management window.
Two users are currently executing the Export Tool.
Note
: If the error cause is step 4 or 5 above, Do one of
the following:
ask one of the users to display another window.
ask one of the users to log off.
wait for one of the users to quit the Export Tool.
Missing command file
The command file is not specified. Specify the name of the
command file correctly.
Missing group name
No operand is specified in the group subcommand. Specify
operands for the subcommand.
Missing host name
No host name is specified. Specify a host name.
Missing output directory
No directory is specified for saving files. Specify the
directory for saving files.
Missing password
The Export Tool cannot find the user ID, which is used to log
into the SVP. Specify the password.
Missing svpip
The svpip subcommand is not used. Use the svpip
command.
Missing time range
Specify the time range.
Missing user ID
The Export Tool cannot find the user ID, which is used to log
into the SVP. Specify the user ID.
Out of range: range
The value is outside the range.
If the short-range subcommand or the long-range
subcommand is used, specify a value within the range from
the monitoring start time to the monitoring end time.
If the set subcommand is used with the switch operand,
specify a value within the range of 1 to 15.