Brother QL-810W Ultra-Fast Label Printer with Wireless Networking User Manual

Page 185

Troubleshooting

175

Your Label Printer is not connected
correctly to the network



Check that the Label Printer is in the mode you want to connect to.



If the Label Printer is still not connected, please try the following.

• For Wi-Fi connection

For QL-810W

(flashes once every three seconds): The network is connected
incorrectly, and the Wi-Fi settings must be reconfigured.

For QL-820NWB

: Your Label Printer is searching for the network.

• For Wireless Direct

For QL-810W

Search the Label Printer from the Wi-Fi device.

For QL-820NWB

If the Wireless Direct icon is displayed on the LCD, search the Label Printer
from the device you want to connect.

• For Wired LAN (QL-820NWB only)

Check that the LAN cable is connected correctly.

• For Bluetooth (QL-820NWB only)

If the Bluetooth icon is displayed on the LCD, search the Label Printer from the
device you want to connect.

I have checked and tried all of the
above, but still cannot complete the
Wi-Fi/Bluetooth settings

Turn off the Label Printer, and then turn it on again. Then, try and configure the
Wi-Fi and Bluetooth settings again.

Your Label Printer is not connected if
the Bluetooth connection with an
Apple device (iPad, iPhone, or iPod
touch) (QL-820NWB only) is lost.

Turn On the Auto Reconnect function.

You can set it from the Printer Setting Tool or the Menu Button. For more
information, see

Problem

Solution