Brother QL-810W Ultra-Fast Label Printer with Wireless Networking User Manual
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Troubleshooting
172
17
Printed barcodes cannot be read.
Print labels so that barcodes are aligned with the print head as shown
below:
1 Print head
2 Barcodes
3 Printing orientation
Try using another scanner.
We recommend printing the Barcode with Print Quality options set to [
Give
priority to print quality
] (except for 2-color printing).
For Windows Vista
To display the [
Quality
] options, open the printer properties by clicking the
Start
button - [
Control Panel
] - [
Hardware and Sound
] - [
Printers
],
right-clicking the Label Printer you want to set up, and then clicking [
Printing
Preferences
].
For Windows 7
To display the [
Quality
] options, open the printer properties by clicking the
Start
button - [
Devices and Printers
], right-clicking the Label Printer you want
to set up, and then clicking [
Printing Preferences
].
For Windows 8 / Windows 8.1
To display the [
Quality
] options, open the printer properties by clicking
[
Control Panel
] in the [
Apps
] screen - [
Hardware and Sound
] - [
Devices and
Printers
], right-clicking the Label Printer you want to set up, and then clicking
[
Printing Preferences
].
For Windows 10
To display the [
Quality
] options, open the printer properties by clicking the
Start
button - [
Settings
] - [
Devices
] - [
Printers & scanners
] - [
Devices and
Printers
], right-clicking the Label Printer you want to set up, and then clicking
[
Printing Preferences
].
For Mac
To change the Print Quality options, open the
dialog box and choose
[
Basic
] from the print options pop-up menu.
Lines appear in areas with a high red
density level.
1 Remove the DK Roll from the Label Printer.
2 Close the DK Roll Compartment Cover completely.
3 Press and hold the Editor Lite Button (QL-810W) or Cancel Button (QL-
820NWB) for more than five seconds. Wait while the platen roller rotates.
4 When the platen roller stops rotating, load the DK Roll.
The roller will rotate for about 40 seconds.
Problem
Solution
1
2
3