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Brother QL-810W Ultra-Fast Label Printer with Wireless Networking User Manual

Page 182

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Troubleshooting

172

17

Printed barcodes cannot be read.

Print labels so that barcodes are aligned with the print head as shown
below:

1 Print head
2 Barcodes
3 Printing orientation

Try using another scanner.

We recommend printing the Barcode with Print Quality options set to [

Give

priority to print quality

] (except for 2-color printing).

For Windows Vista

To display the [

Quality

] options, open the printer properties by clicking the

Start

button - [

Control Panel

] - [

Hardware and Sound

] - [

Printers

],

right-clicking the Label Printer you want to set up, and then clicking [

Printing

Preferences

].

For Windows 7

To display the [

Quality

] options, open the printer properties by clicking the

Start

button - [

Devices and Printers

], right-clicking the Label Printer you want

to set up, and then clicking [

Printing Preferences

].

For Windows 8 / Windows 8.1

To display the [

Quality

] options, open the printer properties by clicking

[

Control Panel

] in the [

Apps

] screen - [

Hardware and Sound

] - [

Devices and

Printers

], right-clicking the Label Printer you want to set up, and then clicking

[

Printing Preferences

].

For Windows 10

To display the [

Quality

] options, open the printer properties by clicking the

Start

button - [

Settings

] - [

Devices

] - [

Printers & scanners

] - [

Devices and

Printers

], right-clicking the Label Printer you want to set up, and then clicking

[

Printing Preferences

].

For Mac

To change the Print Quality options, open the

Print

dialog box and choose

[

Basic

] from the print options pop-up menu.

Lines appear in areas with a high red
density level.

1 Remove the DK Roll from the Label Printer.

2 Close the DK Roll Compartment Cover completely.

3 Press and hold the Editor Lite Button (QL-810W) or Cancel Button (QL-

820NWB) for more than five seconds. Wait while the platen roller rotates.

4 When the platen roller stops rotating, load the DK Roll.

The roller will rotate for about 40 seconds.

Problem

Solution

1

2

3