Brother QL-810W Ultra-Fast Label Printer with Wireless Networking - Manual (Page 178)

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Overview
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This chapter explains how to resolve typical problems you may encounter when using the Label Printer. If you
have any problems with the Label Printer, first make sure you have performed the following tasks correctly:
 Connect the Label Printer to an AC power outlet or install the battery. For more information, see
Connecting the AC Adapter on page 7.
 Remove all protective packaging from the Label Printer.
 Install and select the correct printer driver. For more information, see Installing the Software and Printer
Drivers to a Computer on page 22.
 Connect the Label Printer to a computer or mobile device. For more information, see Connecting the Label
Printer to a Computer on page 23.
 Close the DK Roll Compartment Cover completely.
 Insert a DK Roll correctly. For more information, see Loading the DK Roll on page 5.
If you still have problems, read the troubleshooting tips in this chapter for help. If, after reading this chapter,
you are unable to resolve your problem, visit the Brother support website at support.brother.com.
Troubleshooting
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