Epson WorkForce Pro WF-M5799 Workgroup Monochrome Multifunction Printer with Replaceable Ink Pack System - Manual (Page 370)

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1. Turn off the product.
2. Disconnect any interface cables.
3. Do one of the following:
• Windows 10 : Click and select (Settings) > Apps > Apps & features . Then select the
program you want to uninstall and select Uninstall .
• Windows 8.x : Navigate to the Apps screen and select Control Panel > Programs > Programs
and Features . Select the uninstall option for your Epson product, then select Uninstall/Change .
Note: If you see a User Account Control window, click Yes or Continue .
Select your product again, if necessary, then select OK , and click Yes to confirm the
uninstallation.
• Windows (other versions) : Click or Start , and select All Programs or Programs . Select
EPSON , select your product, then click EPSON Printer Software Uninstall .
Note: If you see a User Account Control window, click Yes or Continue .
In the next window, select your product and click OK . Then follow any on-screen instructions.
4. Do one of the following to uninstall Epson Scan 2, then follow any on-screen instructions:
• Windows 10 : Select Epson Scan and click Uninstall .
• Windows 8.x / Windows 7 / Windows Vista: Select Epson Scan and click Uninstall/Change .
5. Restart your computer, then see the Start Here sheet to re-install your software.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.
Parent topic: Uninstall Your Product Software
Uninstalling Product Software - Mac
In most cases, you do not need to uninstall your product software before re-installing it. However, you
can download the Uninstaller utility from the Epson support website to uninstall your product software as
described here.
Note: If you find that re-installing your product software does not solve a problem, contact Epson.