Solving copying problems, Product makes noise, but nothing copies – Epson WorkForce Pro WF-M5799 Workgroup Monochrome Multifunction Printer with Replaceable Ink Pack System User Manual
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Windows 10:
Click
and select
EPSON
>
Epson Scan 2 Utility
. Make sure your product is
selected. If necessary, select the
Other
tab and click
Reset
.
Windows 8.x
: Navigate to the
Apps
screen, select
EPSON
, and select
Epson Scan 2 Utility
. Make
sure your product is selected. If necessary, select the
Other
tab and click
Reset
.
Windows (other versions)
: Click
or
Start
>
All Programs
or
Programs
>
EPSON
>
Epson
Scan 2
>
Epson Scan 2 Utility
. Make sure your product is selected. If necessary, select the
Other
tab and click
Reset
.
Mac
: Open the
Applications
folder, click
Epson Software
, and click
Epson Scan 2 Utility
. Make
sure your product is selected. If necessary, select the
Other
tab and click
Reset
.
• You may need to disable the firewall and any anti-virus software on your wireless router or access
point.
Parent topic:
Related tasks
Starting a Scan Using the Epson Scan 2 Icon
Entering a User ID and Password for Scanning
Starting a Scan Using the Product Control Panel
Solving Copying Problems
Check these solutions if you have problems copying with your product.
Product Makes Noise, But Nothing Copies
Product Makes Noise When It Sits for a While
Originals Do Not Feed From the Automatic Document Feeder
Parent topic:
Product Makes Noise, But Nothing Copies
If your product makes a noise, but nothing copies, try these solutions:
• Run a nozzle check to see if any of the print head nozzles are clogged. Then clean the print head, if
necessary.
• If the nozzle check page does not print, but the product's power is on, make sure your product
software is installed correctly.
• Make sure your product is level (not tilted).
Parent topic: