Epson WorkForce Pro WF-M5799 Workgroup Monochrome Multifunction Printer with Replaceable Ink Pack System - Manual (Page 345)

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• In Windows, delete all jobs from the Windows Spooler. Click Print Queue on the Maintenance tab in
the printer settings window, and cancel any stalled print jobs.
• On a Mac, make sure the printer is added to the printer list.
• On a Mac, make sure the printer is not paused.
• Make sure your product is turned on and connected to your computer.
• Make sure the Printer Settings > Printing Language setting is set to Auto or PS3 .
• Make sure your product is selected as the printer in your printing program.
• In Windows, the product may not print if a large number of print jobs are sent. Try selecting Print
directly to the printer on the Advanced tab in the printer properties.
Parent topic: Solving Problems Printing from a Computer
Related tasks
Running a Product Check
Entering a User ID and Password for Printing
Using AirPrint
Product Icon Does Not Appear in Windows Taskbar
If you do not see your product icon in the Windows taskbar, first try restarting your computer. If that does
not work, try this solution:
1. Do one of the following:
• Windows 10: Click and select (Settings) > Devices > Printers & scanners . Select your
product name and select Manage > Printing preferences .
• Windows 8.x : Navigate to the Apps screen and select Control Panel > Hardware and Sound >
Devices and Printers . Right-click your product name, select Printing Preferences , and select
your product name again if necessary.
• Windows 7 : Click and select Devices and Printers . Right-click your product name, select
Printing Preferences , and select your product name again if necessary.
• Windows Vista : Click , select Control Panel , and click Printer under Hardware and Sound .
Right-click your product name, select Printing Preferences , and select your product name again if
necessary.
2. Click the Maintenance tab.
3. Click the Extended Settings button.