Job status error codes – Epson WorkForce Pro WF-M5799 Workgroup Monochrome Multifunction Printer with Replaceable Ink Pack System User Manual
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LCD screen message
Condition/solution
To use cloud services, update the
root certificate from the Epson Web
Config utility.
Access the Web Config utility and update the cloud service root
certificate.
Check that the printer driver is
installed on the computer and that
the port settings for the printer are
correct.
On a Windows computer, go to
Control Panel
>
Hardware and
Sound
>
Devices and Printers
. Right-click the printer and
select
Printer Properties
. Make sure the printer port is selected
correctly in the
Ports
tab. Select the
USBXXX
setting for a USB
connection or
EpsonNet Print Port
for a network connection.
Recovery mode
An error has occurred during firmware updating. Connect your
product using a USB cable and try downloading the Firmware
Update from the Epson support site. If you still need help,
contact Epson for support.
Parent topic:
Related references
Related tasks
Removing and Installing Ink Packs
Selecting the Line Type
Accessing the Web Config Utility
Checking for Software Updates
Connecting a Telephone or Answering Machine
Related topics
Job Status Error Codes
If a job does not complete successfully, you can check the error code for the reason. Press the
Job/Status
button, select
Job Status
>
Log
, and select the incomplete job to display the error code
and additional information.
Code
Condition/solution
001
The product was turned off by a power failure.