Sony DT 11-18mm f/4.5-5.6 Lens - Manual (Page 112)

8. Appendix 112
Power Supply
Symptom Cause Solution
The camcorder does not
power on. No battery pack is mounted
and no power is supplied to
the DC IN connector. Mount a battery pack (page 17) or
connect to AC power using an AC
adaptor (page 18).
The battery pack is
completely exhausted. Replace the battery pack with a fully
charged one (page 17).
The power supply cuts while
operating. The battery pack becomes
exhausted. Replace the battery pack with a fully
charged one (page 17).
The battery pack becomes
exhausted very quickly. The ambient temperature is
very low. This is due to the battery characteristics
and is not a defect.
The battery pack is
inadequately charged. Recharge the battery pack (page 17).
If the battery pack is soon exhausted
even after you charged it fully, it may
comes to the end of its life. Replace it
with a new one.
Recording/Playback
Symptom Cause Solution
Recording does not start
when you press the record
START/STOP button. The memory card is full. Replace the memory card with one
having sufficient space.
The memory card needs
restoration. Restore the memory card (page 33).
Audio recording is not
possible. The AUDIO LEVEL (CH1/CH2)
dials are set to the minimum
level. Adjust the audio recording levels with
the AUDIO LEVEL (CH1/CH2) dials
(page 46).
The recorded sound is
distorted. The audio level is too high. Adjust the audio recording levels with
the AUDIO LEVEL (CH1/CH2) dials
(page 46).
The recorded sound has a
high noise level. The audio level is too low. Adjust the audio recording levels with
the AUDIO LEVEL (CH1/CH2) dials
(page 46).
When an external microphone is
selected, also adjust the INPUT MIC
Reference setting under Audio Input in
the Audio menu (page 90).
Symptom Cause Solution
Clips cannot be played back. The clip is being edited. Clips cannot be played back if you have
modified file names or folders, or if the
clip is in use on a computer. This is not
a malfunction.
The clip is being recorded on
another device. Clips recorded on other devices may
not be played back, or displayed in
incorrect size. This is not a malfunction.
External Devices
Symptom Solution
The computer does not
recognize the camcorder. Disconnect the USB cable from the computer, then connect it again
securely.
Disconnect the USB cable from your computer, reboot your
computer, and follow the steps again in the correct order.
Connect the computer and the camcorder by inserting a USB cable
into either the USB-C connector or the USB/multi connector.
Clips cannot be loaded on the
computer. Disconnect the USB cable from the computer, restart the
camcorder, and then connect it again.
Application software must be installed to load clips on your
computer (page 108).
Troubleshooting