Common ethernet video network problems – Grass Valley Profile XP Aug 16 2004 User Manual
Page 305
Common Ethernet video network problems
23 July 2004
Profile XP System Guide
305
Common Ethernet video network problems
This troubleshooting aid provides corrective action for some common Ethernet video
network problems. Search the table for the problem you are experiencing, then try the
corrective action. Some problems have more than one corrective action.
Problem
Possible Cause(s)
Corrective Action
Can’t transfer files in Media
Manager.
There may be an incorrect
network name entry in the
HOSTS file on the Profile XP
system.
Verify all Windows NT Ethernet and
video Ethernet entries in the HOSTS
all systems. Make sure video Ethernet
names use _le, that is, zero and not the
letter O. Refer to “Manually Edit the
hosts file on each Profile XP” on page
281.
Can’t transfer files in Media
Manager.
No video Ethernet connectivity.
Refer to “Testing the Ethernet Video
network” on page 306.
In Media Manager, files
transfer only one direction.
There may be an incorrect entry
in the HOSTS file on the
Profile XP systems.
Verify all Windows NT Ethernet and
video Ethernet entries in the HOSTS
file on both systems, refer to
“Manually Edit the hosts file on each
Profile XP” on page 281.
Media Manager can’t find a
Profile XP when you try to
add it to the network hosts list.
PortServer is not running on the
remote Profile XP system.
Start PortServer on the remote system,
refer to “Running PortServer to
enable remote operation” on page
253.
Media Manager can’t find the
Profile XP when you try to
add it to the network hosts list.
Unable to resolve Windows NT
Ethernet name. There may be an
incorrect Windows NT Ethernet
name entry in the HOSTS file.
Verify all Windows NT Ethernet and
video Ethernet entries in the HOSTS
file on both systems, refer to
“Manually Edit the hosts file on each
Profile XP” on page 281
Media Manager can’t find a
Profile XP when you try to
add it to the network hosts list.
No Windows NT Ethernet
connectivity.