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Common ethernet network problems – Grass Valley Profile XP Aug 16 2004 User Manual

Page 299

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Common Ethernet network problems

23 July 2004

Profile XP System Guide

299

Common Ethernet network problems

This troubleshooting aid provides corrective action for some common Ethernet network
problems. Search the table for the problem you are experiencing, then try the corrective
action. Some problems have more than one corrective action.

Problem

Possible Cause(s)

Corrective Action

Windows NT reports there is an
IP address conflict.

Two or more Profile XP systems
have the same Ethernet IP
address.

Refer to the procedure “Set
machine name and IP address on
each Profile XP system” on
page 266

Only the local Profile XP
system is listed in Network
Neighborhood.

Missing network connection.

Check that the port link
indicator is lit on the hub or
switch the Profile XP Ethernet
cable is connected to. If not,
make sure the network cable is
properly connected, then refer to
the

Profile XP Service

Manual

for further corrective

action.

No Profile XP systems are listed
in the network neighborhood.
Not even the local Profile XP
system.

Some component of Windows
NT Networking improperly
installed.

Refer to the

Profile XP

Service Manual

for help in

solving the problem.

Profile XP systems do not
immediately appear in Network
Neighborhood, but are
eventually displayed.

This is the normal operation of
Network Neighborhood.The
same applies when systems are
switched off. It may be several
minutes before refreshing the
display removes the system
from the list.

NA

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