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Grass Valley Profile XP Aug 16 2004 User Manual

Page 304

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Chapter 12 Solving Common Setup Problems

304

Profile XP System Guide

23 July 2004

3. In the Ping Window, select the

Ping the Interface

option.

4. Type fc0 in the text box, then click

Ping

. Make sure to enter a zero not an O. All

Profile systems connected to Fibre Channel are asked to respond.

Wait for ping results.

5. Check the Ping Results window, then do one of the following:

a. If only the local system responded, there is a problem with the Fibre Channel

network connectivity. Verify the Fibre Channel connections for all systems,
then review all configuration steps under “Setting up a simple video network:
Fibre Channel” on page 270
. Repeat step 4. If there is still a problem, refer to the
Profile XP Service Manual.

b. If all systems responded, but a Profile system name is missing or incorrect, there

is an error in the HOSTS file. Refer to “Manually Edit the hosts file on each
Profile XP” on page 272.

NOTE: You can use the “Ping the Site” option to ping a specific Profile system
using it’s IP address or name, for example Profile1_fc0. Pinging by name requires
the HOSTS file to be correct. Pinging by IP address does not require the HOSTS
file.

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