beautypg.com

Grass Valley Profile XP Aug 16 2004 User Manual

Page 302

background image

Chapter 12 Solving Common Setup Problems

302

Profile XP System Guide

23 July 2004

3. Type ping, then, this time, use the IP address of one of the Profile XP systems on

the network, then press

Enter

. For Example:

ping 192.168.99.100

If this command returns:

Pinging 192.168.99.100 with 32 bytes of data:

Reply from 192.168.99.100: bytes=32 time<10ms TTL=128

Reply from 192.168.99.100: bytes=32 time<10ms TTL=128

Reply from 192.168.99.100: bytes=32 time<10ms TTL=128

Reply from 192.168.99.100: bytes=32 time<10ms TTL=128

You have connectivity to the network, so there must be a name resolution problem
for the IP address. You need to re-check your HOSTS file for accuracy. Refer to
“Manually Edit the hosts file on each Profile XP” on page 272.

NOTE: You may want to re-boot to ensure that any changes have
taken effect.

If, however, the ping command returns:

Pinging 192.168.99.100 with 32 bytes of data:

Request timed out.

Request timed out.

Request timed out.

Request timed out.

One or both of the Profile XP systems appears to have a network connectivity
problem. Re-check the cabling and try again. If this does not solve the problem,
refer to the Profile XP Service Manual for more help with solving Ethernet network
problems.

4. Repeat step 2 on all Profile XP systems on the network, then proceed with “Testing

Fibre Channel name resolution and connectivity” on page 303.

This manual is related to the following products: