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Standard warranty, Am series boilers and water heaters – AERCO AM Series Boiler User Manual User Manual

Page 155

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AM Series Boilers and Water Heaters

OMM-0100_0B

AERCO International, Inc. • 100 Oritani Dr. • Blauvelt, NY 10913

Page 155 of 156

GF-146

Ph.: 800-526-0288

PRI - 07/14/14

STANDARD WARRANTY

AM Series Gas Fired Hydronic Boilers and Water Heaters

BOILER PRESSURE VESSEL/HEAT EXCHANGER: 7 YEARS NON-PRORATED
The pressure vessel/heat exchanger shall carry a (7) seven year non-prorated warranty from shipment
against any failure due to condensate corrosion, thermal stress, mechanical defects or workmanship.
Operation of the boiler using contaminated air will void the warranty. The pressure vessel/heat exchanger
shall not be warranted from failure due to scaling, liming, corrosion, or erosion due to water or installation
conditions. AERCO will repair, rebuild or exchange, at its option the heat exchanger/combustion chamber
within this warranted time period.

WATER HEATER PRESSURE VESSEL/HEAT EXCHANGER: 7 YEARS PRORATED
The pressure vessel/heat exchanger shall carry a (7) seven year prorated warranty from shipment against
any failure due to condensate corrosion, thermal stress, mechanical defects or workmanship. Years 1-5
will be non-prorated, year 6 AERCO will cover 75% of the vessel/heat exchanger cost, and year 7
AERCO will cover at 50% the vessel/heat exchanger cost. Operation of the boiler using contaminated air
will void the warranty. The pressure vessel/heat exchanger shall not be warranted from failure due to
scaling, liming, corrosion, or erosion due to water or installation conditions. AERCO will repair, rebuild or
exchange, at its option the heat exchanger/combustion chamber within this warranted time period.

OTHER COMPONENTS: 18 MONTHS FROM SHIPMENT
All other components, with the exception of the ignitor and flame detector, are conditionally guaranteed
against any failure for 18 months from shipment.

AERCO shall accept no responsibility if such item has been improperly installed, operated, or maintained
or if the buyer has permitted any unauthorized modification, adjustment, and/or repairs to the item.

The warranty as set forth on the back page of the Operations & Maintenance Manual is in lieu of and not
in addition to any other express or implied warranties in any documents, or under any law. No salesman
or other representative of AERCO has any authority to expand warranties beyond the face of the said
warranty and purchaser shall not rely on any oral statement except as stated in the said warranty. An
Officer of AERCO must do any modifications to this warranty in writing. AERCO MAKES NO
WARRANTY OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE OR ANY OTHER
EXPRESS OR IMPLIED WARRANTIES.
AERCO disclaims all responsibility for any special, incidental or
consequential damages. Any claim relating to the product must be filed with AERCO not later than 14
days after the event-giving rise to such claim. Any claims relating to this product shall be limited to the
sale price of the product at the time of sale. The sale of the product is specifically conditioned upon
acceptance of these terms.

CONDITIONS OF WARRANTY
Should an AERCO gas-fired Hydronic boiler fail for any of the above reasons within the specified time
period from the date of original shipment(s), AERCO shall, at its option, modify, repair or exchange the
defective item. AERCO shall have the option of having the item returned, FOB its factory, or to make field
replacements at the point of installation. In no event shall AERCO be held liable for replacement labor
charges or for freight or handling charges.

AERCO shall accept no responsibility if such item has been improperly installed, operated, or maintained
or if the buyer has permitted any unauthorized modification, adjustment, and/or repairs to the item. The
use of replacement parts not manufactured or sold by AERCO will void any warranty, express or limited.

In order to process a warranty claim a formal purchase order number is required prior to shipment of any
warranty item. In addition, the returned item must include a Returned Goods Authorization (RGA) label,
attached to the shipping carton, which identifies the item’s return address, register number and factory
authorized RGA number.

Warranty coverage for all components and equipment mentioned in said warranty are not valid unless the
Hydronic boiler is started up by a factory certified SST (Service, Start-Up and Troubleshooting)
Technician and an AERCO start-up sheet is completed.

This warranty coverage is only applicable within the United States and Canada. All other geographical
areas carry a standard warranty of 18 months from date of shipment or 12 months from startup,
whichever comes first.