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Transferring a call to another contact, From the manual dialer, Call transfer – ClearOne Collaborate Desktop User Guide User Manual

Page 43

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Collaborate Desktop: User Guide 43

T

RANSFERRING A

C

ALL TO

A

NOTHER

C

ONTACT

NOTE: This feature is only available in systems that are managed by

Collaborate Central.

In a transferred call, the videoconference is transferred from one contact to another. If the

latter contact accepts the call, the conference continues between the other original contact

and the contact that received the transfer. The initiator of the transfer is disconnected from

the videoconference.

To transfer a videoconference call to another contact:

F

ROM THE

M

ANUAL

D

IALER

1. In the Manual Dialer at the top of the Main Viewer, enter the user number (E.164) or

name of the contact who will receive the call.

2. Click Transfer.

F

ROM THE

P

ERSONAL

P

HONE

B

OOK

,

S

PEED

D

IAL

,

OR

O

NLINE

D

IRECTORY

1. Open

the Drawer

to the Dialer tab.

2. Right-click a destination contact from the

Personal Phone Book

,

Speed Dial

, or

Online

Directory

.

3. Click Transfer.