ClearOne Collaborate Desktop User Guide - Manual (Page 15)

Collaborate Desktop: User Guide 15
CONTACTING CLEARONE TECHNICAL SUPPORT
This Help utility was designed to help you set up Collaborate Desktop and conduct
videoconferences easily so that you can enjoy its many features.
If a situation occurs that is not covered by the Help or the supplied Getting Started Guide,
contact your local ClearOne distributor and request assistance from their ClearOne-trained
technical support department. Please describe the problem, device, and PC operating
system (if applicable), and any other relevant details.
Also, you may access the Technical Support section of the ClearOne website
( http://www.ClearOne.com/customer_support ) in order to check its knowledge base or
initiate other customer support processes:
Page Type of support
Support Notes Troubleshoot or receive technical information about specific
ClearOne products.
Downloads Download a new software release or a free product evaluation.
Demo Numbers Test your videoconferencing system.
License Key Requests Request a permanent license key for your organization’s
Collaborate Central(s), if applicable.