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Picking up a call for a specific user – ClearOne Collaborate Desktop User Guide User Manual

Page 39

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Collaborate Desktop: User Guide 39

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P A

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SER

NOTES: This feature is only applicable to Collaborate Desktop

applications that support management by ClearOne's Collaborate

Central.

You may pick up a call for another user only if your system administrator

has given you pickup permission for that specific user in Collaborate

Central. To receive pickup permission for specific users, consult with

your system administrator.

If you know of or hear an incoming call for another specific user, such as an absent

neighboring colleague, you may pick up that call and carry on the videoconference.

To pick up a call destined for a specific user:

From the Manual Dialer

If you recognize that an incoming call is destined for a specific user, enter the desired user

number (E.164) or address into the Manual Dialer's address field near the top of the Main

Viewer, and click Pick Up.

From the Personal Phone Book or Online Directory

1. If you recognize that an incoming call is destined for a specific user, open the Personal

Phone Book or the online directory.

2. Right-click on the desired user name and then click Pick Up.
The Incoming Call message appears on your screen and then you can accept the call.