Picking up a call for a specific user – ClearOne Collaborate Desktop User Guide User Manual
Page 39
Collaborate Desktop: User Guide 39
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SER
NOTES: This feature is only applicable to Collaborate Desktop
applications that support management by ClearOne's Collaborate
Central.
You may pick up a call for another user only if your system administrator
has given you pickup permission for that specific user in Collaborate
Central. To receive pickup permission for specific users, consult with
your system administrator.
If you know of or hear an incoming call for another specific user, such as an absent
neighboring colleague, you may pick up that call and carry on the videoconference.
To pick up a call destined for a specific user:
From the Manual Dialer
If you recognize that an incoming call is destined for a specific user, enter the desired user
number (E.164) or address into the Manual Dialer's address field near the top of the Main
Viewer, and click Pick Up.
From the Personal Phone Book or Online Directory
1. If you recognize that an incoming call is destined for a specific user, open the Personal
Phone Book or the online directory.
2. Right-click on the desired user name and then click Pick Up.
The Incoming Call message appears on your screen and then you can accept the call.