Autocue QBox User Guide - Manual (Page 53)

QBox Installation & Operation Guide
Issue #: 090924 ©2003-2009 Autocue Group Ltd 45 www.autocue-qtv.com
S
ECTION
5:
Upgrading QBox
Components
You will need to upgrade your Autocue products when new features and enhancements are
released for QBox firmware
When features are made available, Autocue customers are informed and requested to upgrade
the products they have purchased.
Follow the procedures outlined in this chapter and any additional steps that are contained in the
notification email or letter.
C AUTION : After upgrading, ensure that the version numbers of your software and
firmware are compatible. If you have any doubts, contact Autocue Technical
Support for information.
5.1: QBox upgrades
Your QBox requires upgrading in the following situations:
• When the trial period for your QBox luse has expired
• When new QBox firmware versions are made available
Upgrading QBox involves either adding configurations for a new version to your existing QBox, or
changing the license information, using a USB drive.
5.1.1: Firmware upgrade
1. Contact Autocue to request a QBox upgrade.
Upgrades will be either emailed to you or you will be given access to the
Autocue web site where you can download it. The upgrade files are in a com-
pressed format contained in a ZIP file.
2. Extract the files from the zip into a folder labelled
r e p o s i t o r y at the root of a clean
USB key.