Autocue QBox User Guide User Manual

Page 43

Section 4: QBox Configuration and Operation

Configure the QMaster to QBox interface

Loss of network connections

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Physical disconnection.

If the network plug is disconnected from a QBox or the

computer running the QMaster software, a warning message will be displayed that this loss has

occurred and ask if you want to reconnect.

QBox operating software failure.

If the QBox operating software fails or is rebooted,

the computer running the QMaster software will display a warning message that the connection

to the QBox has failed and ask if you want to reconnect.

OTE

Before clicking

Y e s on the message dialog, you must make sure that the

QBox has completed the full restart procedure. This is indicated by either

the last script being displayed or the disappearance of initialisation

progress information.

If you click

Y e s the current rundown will be displayed in the Script Editor window and on the

prompter display unit.

OTE

The display will default to the start of the rundown.

QMaster software failure.

If the QMaster software fails or is shut-down while you are

prompting a script, the QBox will continue scrolling the script using whatever settings were

controlling the display at the time of the failure. The QBox becomes a standalone prompt engine

which may be operated using any scroll control device connected to it.

OTE

Depending on the nature of your network infrastructure, including and the

number of hubs, switches or routers between the computer and the QBox

and natural latency in the network, it may take up to 30 seconds before the

QBox ascertains that there is no QMaster software controlling it.

When QMaster restarts, the software checks if a QBox is currently prompting a script and will ask

if you want to relink to that rundown.