9s s – Eppendorf Innova 43R Incubator Shakers User Manual
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Innova 43 & 43R Incubator Shakers
M1320-0050
Operating manual
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9.1 Troubleshooting
If any problems occur with your shaker, do not attempt to perform any service on the
shaker other than specified in this manual. Unauthorized servicing may void the
warranty. Please contact your local Eppendorf Customer Service Department
In any correspondence with Eppendorf, please refer to the model number and serial
number of your shaker. This information is on the electrical specification plate, located
on the rear panel of the shaker, above the power connector.
There are some problems, however, that you can investigate and correct yourself. Refer
to the following Troubleshooting Guide:
Symptom(s)
Probable Cause(s) & Solution(s)
Shaker does not run.
No power; display is not on; power cord is not plugged in and/or
power switch is off: plug in power cord (to working electric
outlet), and turn on power switch.
Lid is open—look for Open Lid icon on display: close the lid
firmly.
Lid is closed but Open Lid icon is on display: lid switch is
broken; call for service.
On/Off switch is not working: call for service.
Fuse(s) burned out: check and replace as needed.
Shaking speed has been set to Zero by program running (look
for Run icon in display) or by computer interface: reset shaking
speed.
Defective main board: call for service
Defective display controller board: call for service.
Jammed shaking mechanism: call for service
Defective motor: call for service
Drive belt out of alignment or worn: call for service.
Shaker runs slowly
and/or no speed
indication.
Fuse(s) burned out: check and replace as needed.
Incorrect speed calibration: recalibrate shaking speed.
Defective main board: call for service.
Defective motor: call for service.
Drive belt out of alignment or worn: call for service.
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