Konica Minolta PageScope Enterprise Suite - Manual (Page 178)

Account Manager 3
Account Manager 3-163
– If master and subordinate relationships are specified in the group,
select the "All subgroup devices are included" check box to display
all devices, including those in subordinate groups.
– To display the devices for which the collection of the counter
information failed, select the "Only the devices whose collection
has failed are displayed." check box.
2
Click the [Display] button.
A list of devices registered in the selected group and for which counters
can be collected appears.
3
Check the results of counter collection.
– Click the [Start] button, and then the device for which "Timeout" or
"Error" is displayed for "Availability" starts to collect counter
information again.
– Counter is not collected from devices for which "Availability"
indicates "Success" or "Uncollected".