Konica Minolta bizhub PRESS C8000e - Manual (Page 193)

Chapter 9: Troubleshooting How to troubleshoot
9-15
1
2
3
4
5
7
9
8
10
6
Troubleshooting
In case of printer function
In case of scanner function
1.
Check the main power of the machine.
• If no error is found, go on to next step.
2.
Confirm that the printer driver has been installed on your
computer.
• If no error is found, go on to next step.
3.
Confirm that the machine information is correct on the
Printer Driver Preference screen.
• If no error is found, go on to next step.
4.
Follow the procedures described from Step 1 to Step 5 in
"In case of copy function" (p. 9-14).
• If no error is found, go on to next step.
5.
Follow the procedures described from Step 2 to Step 6 in
"Network connection" (p. 9-13).
• If no error is found, go on to next step.
6.
Contact your service representative.
1.
Check the available capacity of the HDD on the screen.
• If no error is found, go on to next step.
2.
Check the available capacity of the HDD for the printer on
the Command WorkStation (Fiery Controller).
• If no error is found, go on to next step.
3.
Follow the procedures described from Step 1 to Step 6 in
"Network connection" (p. 9-13).
• If no error is found, go on to next step.
4.
Confirm to your administrator whether the administrative
settings of the related network are proper.
• If no error is found, go on to next step.
5.
Contact your service representative.