beautypg.com

Show (sho), Show (sho) -27, Show board – Avaya CPSEE_TSP500 User Manual

Page 97: Show camp

background image

Chapter 5 Admin Terminal Commands

CPSEE_TSP500 User Guide

Version 4.0

Page 5-27

This document is confidential and proprietary to SER Solutions and is not for external use.

SHOW (sho)

This command displays information on a variety of components.

This command may be entered with the clear stats switch (-c), or the rotate
through switch (-r), if specified below.

The following are valid show commands.

show board

Displays Board related information.

show camp

Displays Campaign related information. This command can be entered with
the rotate through switch (-r).

Table 5-12: show board.

Command

Description

Board

Board ID Number.

Slot

PCI Slot Number.

Bus Connections

Number of MVIP Bus Connections for this board.

Table 5-13: show camp.

Command

Description

C#

Campaign Number

LG

Number of Agents logged into the Campaign.

WT

Number of Agents waiting for calls.

CN

Number of Agents talking on a call.

TNU

Number of Telephone Numbers waiting to be dialed.

HLQ

Number of calls waiting for an available agent.

DIALS

Current calls being Dialed.

TOTDL

Total Dials.

CONNS

Total Calls connected to agents.

MACHS

Total Answering Machines.

ABANS

Total Abandoned Calls.