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Avaya CPSEE_TSP500 User Manual

Page 89

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Chapter 5 Admin Terminal Commands

CPSEE_TSP500 User Guide

Version 4.0

Page 5-19

This document is confidential and proprietary to SER Solutions and is not for external use.

CampBusy

Holds the Campaign data structure for Campaigns that are opened. By look-
ing at the current and peak counts, you can tell if any Campaigns are currently
opened, and the most Campaigns that have been opened at any one time. If
the peak is zero, then no Campaigns have ever been opened since the TSP
was started.

CampClose

Holds the Campaign data structure for any Campaigns that are in the process
of closing. Campaigns will not actually close until all current calls are han-
dled.

CampIdle

Holds the Campaign data structure for idle campaigns. As Campaigns are
opened, the current count should decrease for this queue.

CardExcess

Holds conferencing resources that are unavailable for use.

CardInuse

Hold conferencing resources that are available for use.

ComTask

Holds Protocol B messages from the adjunct. It is from this queue that the
received messages will be parsed and processed. A high peak count on this
queue would indicate that the TSP is too busy to process this input queue.

Conflnuse

Holds data structures associated with Conference Blocks that are currently
used for Conferencing.

Dial

Calls in the process of dialing the digits of the phone number are stored here.

DialPend

Holds trunks waiting to begin the Predictive dialing process. These trunks
have already been assigned a telephone number to dial, and has allocated a
DSP.

DsIdle

Holds available Trunks that have been assigned for use as Digital Stations.

DspBad