Avaya CPSEE_TSP500 - Manual (Page 3)

Table of Contents
CPSEE_TSP500 User Guide Version 4.0 Contents-1
This document is confidential and proprietary to SER Solutions and is not for external use.
Table of Contents
Chapter 1 Overview ........................................................................... 1-1
Introduction to This Guide ............................................................................ 1-2
Document Conventions................................................................................ 1-3
Introduction to the CPSEE_TSP500 ............................................................ 1-4
CPS_TSP500 System and Upgrades .......................................................... 1-5
System Capacity .......................................................................................... 1-6
Slots .............................................................................................................1-6
Type of Cards...............................................................................................1-6
Ports on the Circuit Cards ............................................................................1-6
Ratio of Trunk and Station Ports ..................................................................1-6
Power ...........................................................................................................1-6
Slot Configuration.........................................................................................1-6
The CPS_TSP500 Telephony Cards ........................................................... 1-7
TSP System Connections ............................................................................ 1-8
Monitor and Keyboard Connections .............................................................1-8
Agent Telephone Connections .....................................................................1-8
Inbound Digital Station .................................................................................1-8
Outbound Digital Station ..............................................................................1-8
Chapter 2 TSP User Procedures....................................................... 2-1
Shutting Down The CPSEE_TSP500 .......................................................... 2-2
Rebooting the CPSEE_TSP500................................................................... 2-3
Starting and Stopping The CPSEE_TSP500 ............................................... 2-4
Starting The TSP From The menu ...............................................................2-4
To Exit the Admin_Terminal .........................................................................2-4
To Stop the CPSEE_TSP500.......................................................................2-4
Auto Booting the TSP................................................................................... 2-5
Activating Auto Booting ...............................................................................2-5
Disable Auto Booting ...................................................................................2-5
Setting the Time/Date on the TSP ............................................................... 2-6
Chapter 3 Starting/Configuring TSP500 .......................................... 3-1
Logging Into TSP ......................................................................................... 3-2
The Main Menu ............................................................................................ 3-3