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Prep, Qcheck (qc), Prep -18 – Avaya CPSEE_TSP500 User Manual

Page 88: Qcheck (qc) -18, Beepqueue, Beeptimer

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Chapter 5 Admin Terminal Commands

Page 5-18

Version 4.0

CPSEE_TSP500 User Guide

This document is confidential and proprietary to SER Solutions and is not for external use.

PREP

This command checks the state of the specified trunk. If a trunk is deter-
mined to be out-of-service, it is placed on a queue of trunks to be checked
later.

Entering prep without specifying a trunk will cause all trunks (not currently
busy) to be checked.

The install flag PREP_ALLOWED determines whether the prep is actually
performed – or not.

QCHECK (qc)

This command displays information about a variety of TSP queues. Included
is:

Name of the queue.

Memory address of the queue.

Current count of elements on the queue.

Peak elements on the queue at any one time.
Looking at the current and peak counts of these queues may help engi-
neering in diagnosing certain problems.

The following is a description of the various queues.

BeepQueue

Holds stations currently being played a beep tone.

BeepTimer

Holds stations currently being played a warble tone.

Table 5-9: Poisson Examples.

Example

Description

poisson

Display All Global Distributions

poisson –a

Display Global Answer Time distribution.

poisson -t

Display Global Talk Time distribution

poisson –w

Display Global Wait Time distribution.

poisson –c

Clear all distributions (Global and Campaign)

poisson –w 6

Display Wait Time distribution for Campaign 6

Note:

For Engineering use only.