HP OneView for VMware vCenter User Manual
Page 85
•
Verify that either the global credentials or the credentials specific to each iLO, Onboard
Administrator, and VMware host are configured properly.
•
Ensure that the initial polling cycle is complete. This may take a few moments, depending on
the settings.
Auto-login not working for URLs provided for managed nodes by Insight Control for
vCenter
Possible cause: A valid user name and password are not configured, or an SSO certificate (for
SSO to Onboard Administrator) is not installed.
Action: Verify the user credentials or SSO settings:
•
Ensure that the credentials provided are for a vCenter Server administrator. Auto-login is
available only for vCenter Server administrators. For more information, see
•
Ensure that the correct credentials are provided for iLO, Onboard Administrator, and HP SIM.
The information can be entered using the global credentials setting or by entering the individual
settings for each iLO, Onboard Administrator, or and HP SIM on the network. For more
information about managing passwords and other system administration tasks, see
Insight Control for vCenter” (page 7)
•
For SSO to Onboard Administrator, follow the procedure for configuring the SSO certificate
described in
“Onboard Administrator Single Sign-On” (page 8)
Virtual Connect Manager launch link from Insight Control for vCenter prompts for
login credentials
Cause: Virtual Connect Manager does not support auto-login.
HP SIM auto-login fails from Insight Control for vCenter
Possible cause: HP SIM uses cookies for auto-login. If the browser is configured to block all cookies,
the HP SIM auto-login feature for Insight Control for vCenter does not work.
Action: Configure the Microsoft Internet Explorer browser to accept cookies.
1.
Select Tools
→Internet Options.
2.
Click the Privacy tab and change the setting to Medium.
3.
Click Apply.
4.
Click the Security tab.
5.
Set the Internet and Local intranet zones security level to Medium.
Microsoft Windows 2008 Internet Explorer Enhanced Security can also block cookies. Be sure to
change the security settings to enable cookies in Server Manager in the Internet Explorer Enhanced
Security Configuration (ESC) menu.
Clicking HP Insight power management launch link does not go to expected HP SIM
page
Possible cause: If the Insight power management plug-in for HP SIM is not installed and the Insight
power management launch link under Insight Control for vCenter is selected, HP SIM cannot launch
the Insight power management pages. For the HP Insight power management link to work correctly,
Insight Control for vCenter requires that both HP SIM and the HP Insight power management plug-in
are installed.
Action: Install and configure the Insight power management plug-in for HP SIM.
Troubleshooting the Server Module for vCenter
85