HP ESL E-series Tape Libraries - Manual (Page 5)

The tape drive does not eject a cartridge ............................................................................... 78
An LTO4 or LTO5 tape drive does not link up ......................................................................... 78
Interface Manager card problems ............................................................................................... 78
Status LED diagnostic codes ................................................................................................. 78
Network link activity/speed LEDs ......................................................................................... 79
Common Interface Manager issues ....................................................................................... 80
Command View TL server does not detect the Interface Manager card ................................ 80
Interface Manager card does not detect one or more FC interface controllers ...................... 80
Interface Manager card does not detect drives or library .................................................. 81
Command View TL does not run in the browser ................................................................ 81
FC interface controller problems ................................................................................................. 81
LED indicators .................................................................................................................... 82
Basic troubleshooting .......................................................................................................... 83
Verifying SCSI bus configuration ........................................................................................... 84
Verifying FC port connection ................................................................................................ 84
Verifying FC and SCSI devices in Windows NT ...................................................................... 84
Verifying the interface controller configuration ........................................................................ 85
Verifying devices ................................................................................................................ 85
Verifying the host configuration ........................................................................................... 85
Verifying HBA device driver information ................................................................................ 85
Verifying serial port configuration ......................................................................................... 85
Maintaining tape cartridges ....................................................................................................... 86
Cleaning tape drives ................................................................................................................. 87
Cleaning SDLT tape drives ................................................................................................... 87
Cleaning Ultrium tape drives ................................................................................................ 87
4 Support and other resources .............................................................. 89
Contacting HP .......................................................................................................................... 89
Subscription service ............................................................................................................ 89
New and changed information in this edition ............................................................................... 89
Related information ................................................................................................................... 89
HP websites ....................................................................................................................... 90
Typographic conventions ........................................................................................................... 90
Rack stability ............................................................................................................................ 91
Customer self repair .................................................................................................................. 91
HP product documentation survey ............................................................................................... 91
A Library characteristics ....................................................................... 93
Physical specifications and requirements ...................................................................................... 93
Performance and reliability characteristics .................................................................................... 94
Environmental specifications ....................................................................................................... 94
B Relocating the library ....................................................................... 97
Checking the new installation site ............................................................................................... 98
Preparing the library for relocation .............................................................................................. 98
Removing tape cartridges .................................................................................................... 98
Installing shipping restraints and packing .............................................................................. 98
Disconnecting library cables .............................................................................................. 106
Crating the library .................................................................................................................. 107
Preparing the library for operation ............................................................................................ 109
C Regulatory statements ..................................................................... 111
Federal Communications Commission notice .............................................................................. 111
HP StorageWorks ESL E-Series Tape Library 5