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A job appears with failed status – HP Insight Management-Software User Manual

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To correct this issue, register the CMS in DNS or add the CMS hostname to the Windows hosts
file.

A job appears with Failed status

A job might fail for several reasons. For more information about the reason of job failure and how
to correct the issue, see the job details:
1.

From the VCEM home page, click the Jobs tab.

2.

Locate the job, either by its ID or its name.

3.

For detailed information about the job and how you can resolve the issue, click the task name
of this job.

4.

(Optional) Job details might appear to be truncated when the text exceeds 256 characters.
If this occurs, to view the full job details, go to Systems Insight Manager left navigation
panel

→Events→Shared→VCEM Events.

Enclosure has two Onboard Administrators, and one fails

If an enclosure has two Onboard Administrators with redundancy and one fails, then the redundant
Onboard Administrator might take several minutes to take over. Before performing any operations
to the VC Domain, wait until the Onboard Administrator has failed over. Perform an Systems Insight
Manager discovery to rediscover the new Onboard Administrator IP address. If it is not rediscovered
then see the HP BladeSystem c-Class Onboard Administrator User Guide.

VCEM is prompting for Onboard Administrator credentials on a configured
VC Domain

VCEM might prompt for Onboard Administrator credentials on a VC Domain that has already
been configured where the Onboard Administrator has been imported and discovered. This issue
occurs when a backup VC is discovered or if a failover of a VC Module occurred in a redundant
environment. To correct this issue, perform a rediscovery on the Onboard Administrator IP address
associated with the VC Module.

Virtual Connect Manager does not accept Onboard Administrator
credentials

If a VC Domain is being managed by VCEM, and the Onboard Administrator is brought out of
Virtual Connect Mode, the following error message appears the next time you log into Virtual
Connect Manager:

The HP Virtual Connect has lost its login credentials for the HP Onboard

administrator (OA). The OA may have been replaced or reset to factory

defaults. To ensure proper operation, these credentials must be

reestablished.

When Onboard Administrator credentials are provided, an error message appears stating that
the credentials are not valid. This situation can occur when:

Onboard Administrator is replaced or reset to factory default settings.

The clear vcmmode command was executed in the Onboard Administrator CLI.

The VC Ethernet modules were temporarily replaced by another BladeSystem c-Class
interconnect module.

To resolve this issue:
1.

Select the affected VC Domain, and put it into VC Domain Maintenance.

2.

Log in to Virtual Connect Manager. Wait to be prompted for new Onboard Administrator
credentials.

A job appears with Failed status

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