Scan problems, Solving scanned-image problems – HP LaserJet 3055 User Manual
Page 369

Scan problems
Solving scanned-image problems
Problem
Cause
Solution
The scanned image is of poor quality.
The original might be a second-
generation photo or picture.
●
To eliminate the patterns, try
reducing the size of the image
after scanning.
●
Print the scanned image to see if
the quality is better.
●
Verify that your resolution and
color settings are correct for the
type of scan job that you are
performing. See
●
For best results, use the flatbed
scanner for scanning rather than
the automatic document feeder
(ADF).
The image that appears on the screen
might not be an accurate
representation of the quality of the scan.
●
Try adjusting your computer
monitor settings to use more
colors (or levels of gray).
Typically, you make this
adjustment by opening Display in
Windows Control Panel.
●
Try adjusting the resolution and
color settings in the scanner
software. See
The original might have been loaded
incorrectly.
Use the media guides when you load
the originals into the ADF. See
documents to fax, copy, or scan
The scanner might be dirty.
Clean the scanner. See
scanner glass (HP LaserJet
3052/3055/3390/3392 all-in-one)
.
The graphics settings might not be
suitable for the type of scan job that
you are performing.
Try changing the graphics settings.
See
.
Part of the image did not scan.
The original might have been loaded
incorrectly.
Use the media guides when you load
the originals into the ADF. See
documents to fax, copy, or scan
A colored background might be
causing images in the foreground to
blend into the background.
Try adjusting the settings before you
scan the original or enhancing the
image after you scan the original. See
The original is longer than 381 mm (15
inches).
The maximum scannable length is 381
mm (15 inches) when you use the
automatic document feeder (ADF)
input tray. If the page exceeds the
maximum length, the scanner stops.
(Copies can be longer.)
ENWW
Scan problems
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