HP LaserJet 3055 - Manual (Page 348)

Critical error messages
Critical error messages can indicate some kind of failure. Cycling the power might fix the problem. If
a critical error persists, the all-in-one might require service.
Critical error message-tables
Table 13-2 Critical error messages
Control panel message Description Recommended action
49 Error The all-in-one has experienced an internal
embedded software error. Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the all-in-one
to initialize.
If the error persists, contact HP Customer
Care. See
HP Customer Care or the
support flyer that came in the all-in-one box.
50.x Fuser Error The all-in-one has experienced an internal
hardware error. 1. Turn off the power by using the power
switch, and then wait at least 30
seconds.
2. If a surge protector is being used,
remove it. Plug the all-in-one directly
into the wall socket.
3. Turn on the power and wait for the all-
in-one to initialize.
If the error persists, contact HP Customer
Care. See
HP Customer Care or the
support flyer that came in the all-in-one box.
51 Laser Error The all-in-one has experienced an internal
hardware error. Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the all-in-one
to initialize.
If a surge protector is being used, remove
it. Plug the all-in-one directly into the wall
socket. Use the power switch to turn the all-
in-one on.
If the error persists, contact HP Customer
Care. See
HP Customer Care or the
support flyer that came in the all-in-one box.
52 Scanner Error The all-in-one has experienced an internal
hardware error. Turn off the power by using the power
switch, wait at least 30 seconds, and then
turn on the power and wait for the all-in-one
to initialize.
If a surge protector is being used, remove
it. Plug the all-in-one directly into the wall
socket. Use the power switch to turn the all-
in-one on.
If the error persists, contact HP Customer
Care. See
HP Customer Care or the
support flyer that came in the all-in-one box.
330 Chapter 13 Troubleshooting ENWW