HP LaserJet 3055 - Manual (Page 325)

Step
number Verification step Possible problems Solutions
8 Does the all-in-one scan to
the computer?
Initiate a scan from the basic
desktop software at your
computer.
The cable is not connected correctly. Reconnect the cable.
Software is not installed correctly or an
error occurred during software installation. Uninstall and then reinstall the all-in-one
software. Verify that you are using the
correct installation procedure and the
correct port setting.
If the error persists, turn off the all-in-one and then turn on the all-in-one.
If the error still persists, contact HP Customer Care. See HP Customer Care or the
support flyer that came in the all-in-one box.
ENWW Troubleshooting checklist 307