Problems sending faxes, Enww fax problems 343 – HP LaserJet 3055 User Manual
Page 361
Problem
Cause
Solution
that is available determines the actual
number of faxes stored for reprinting.)
As soon as possible, replace the print
cartridge, and then reprint the fax. See
The fax that was sent was too light.
Contact the sender and have the
sender resend the fax after altering the
settings.
Problems sending faxes
Problem
Cause
Solution
The document stops feeding in the
middle of faxing.
The maximum length of a page that
you can load is 381 mm (15 inches).
Faxing of a longer page stops at 381
mm (15 inches).
Print the document on shorter media.
If no jam exists and less than one
minute has elapsed, wait a moment
before pressing
Cancel
. If a jam exists,
see
. Then, resend the job.
If the item is too small, it can jam inside
the automatic document feeder (ADF).
Use the flatbed scanner. The minimum
page size for the ADF is 127 x 127 mm
(5 x 5 inches).
If a jam exists, see
.
Then, resend the job.
Faxes stop during sending.
The fax machine to which you are
sending might be malfunctioning.
Try sending to another fax machine.
Your telephone line might not be
working.
Do one of the following:
●
Turn up the volume on the all-in-
one, and then press
Start Fax
on
the control panel. If you hear a
dial tone, the telephone line is
working.
●
Disconnect the all-in-one from the
jack in the wall, and then connect
a telephone to the jack. Try to
make a telephone call to verify
that the telephone line is working.
A communication error might be
interrupting the fax job.
Change the redial-on-communication-
error setting to On (see the information
about changing the redial-on-
communication-error option under
The all-in-one is receiving faxes but is
not sending them.
If your all-in-one is on a PBX system,
the PBX system might be generating a
dial tone that the all-in-one cannot
detect.
Disable the detect-dial-tone setting.
See
.
A poor telephone connection might
exist.
Try again later.
The fax machine to which you are
sending might be malfunctioning.
Try sending to another fax machine.
ENWW
Fax problems
343