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HP LaserJet 3055 User Manual

Page 346

background image

Control panel message

Description

Recommended action

Check that you are dialing the correct fax
number.

Check that the redial option is enabled.

Unplug the telephone cord from both the all-
in-one and the wall and replug the cord.

Unplug the all-in-one telephone cord from
the wall, plug in a telephone, and try
making a voice call.

Plug the all-in-one phone cord into a jack
for another phone line.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

No fax detected

The all-in-one answered the incoming call
but did not detect that a fax machine was
calling.

Allow the all-in-one to retry receiving the fax.

Try a different phone cord.

Plug the all-in-one phone cord into a jack
for another phone line.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

No paper pickup

to cont.

The all-in-one has failed to pick up a piece
of media.

Verify that the media was inserted far
enough into the input tray. In tray 2
(HP LaserJet 3390/3392 all-in-one), verify
that the paper-length guide is in the correct
position for the media size that you are
using.

Reload the media in the input tray and
press

to continue the job.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

Page too complex

to cont.

The all-in-one could not print the current
page because of its complexity.

Press

to clear the message.

Allow the all-in-one to finish the job, or
press

Cancel

to cancel the job.

Paper jam in (area)

The all-in-one has detected a jam in one of
the following areas: tray 1, tray 2, optional
tray 3, the registration area, or the fuser.

Clear the jam from the area indicated on
the all-in-one control panel, and then follow
the control panel instructions. See

Clearing

jams

.

Scanner reserved for PC scan

A computer is using the all-in-one to create
a scan.

Wait until the computer scan has finished,
or cancel the scan from the computer
software, or press

Cancel

.

Scanning error Cannot connect

The all-in-one cannot transmit scan
information to a computer.

Verify that the connection cable is not loose
or damaged. Replace the cable if
necessary, and try the scan again.

Table 13-1

Alert and warning messages (continued)

328

Chapter 13 Troubleshooting

ENWW

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