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Enww control-panel messages 325 – HP LaserJet 3055 User Manual

Page 343

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Control panel message

Description

Recommended action

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

Fax is busy Redial pending

The fax line to which you were sending a
fax was busy. The all-in-one automatically
redials the busy number. See

Changing the

redial settings

.

Allow the all-in-one to retry sending the fax.

Call the recipient to ensure that the fax
machine is on and ready.

Check that you are dialing the correct fax
number.

Check for a dial tone on the phone line by
pressing

Start Fax

.

Make sure that the phone is working by
disconnecting the all-in-one, plugging in a
telephone to the phone line, and making a
voice call.

Plug the all-in-one phone cord into a jack
for another phone line, and try sending the
fax again.

Try a different phone cord.

If the error persists, contact HP Customer
Care. See

HP Customer Care

or the

support flyer that came in the all-in-one box.

Fax memory full Canceling recv.

During the fax transmission, the all-in-one
ran out of memory. Only the pages that fit
into memory will be printed.

Print all of the faxes and have the sender
resend the fax. Cancel all fax jobs or clear
the faxes from memory. See

Deleting faxes

from memory

.

Note: Adding a memory DIMM
(HP LaserJet 3390/3392 all-in-one only)
does not help resolve this issue.

Fax memory full Canceling send

During the fax job, the memory filled. All
pages of the fax have to be in memory for a
fax job to work correctly. Only the pages
that fit into memory were sent.

Print all received faxes or wait until all
pending faxes are sent.

Ask the sender to send the fax again.

Cancel all fax jobs or clear the faxes from
memory. See

Deleting faxes from memory

.

Fax recv. error

An error occurred while trying to receive a
fax.

Ask the sender to resend the fax.

Try faxing back to the sender or another fax
machine.

Check for a dial tone on the phone line by
pressing

Start Fax

.

Check that the telephone cord is securely
connected by unplugging and replugging
the cord.

Make sure that you are using the telephone
cord that came with the all-in-one.

Table 13-1

Alert and warning messages (continued)

ENWW

Control-panel messages

325

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