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HP LaserJet 3055 User Manual

Page 16

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Performance problems.......................................................................................................339

Fax problems.......................................................................................................................................341

Problems receiving faxes....................................................................................................341
Problems sending faxes.....................................................................................................343
Voice-call problems.............................................................................................................345
Media-handling problems...................................................................................................345
Performance problems.......................................................................................................346

Copy problems.....................................................................................................................................347

Preventing problems...........................................................................................................347
Image problems..................................................................................................................347
Media-handling problems...................................................................................................348
Performance problems.......................................................................................................350

Scan problems.....................................................................................................................................351

Solving scanned-image problems......................................................................................351
Scan-quality problems........................................................................................................353

Preventing problems..........................................................................................353
Solving scan-quality problems...........................................................................353

Network problems................................................................................................................................354

Verifying that the all-in-one is on and online.......................................................................354
Resolving communication problems with the network........................................................354

Control-panel display problems...........................................................................................................356
Stapler problems (HP LaserJet 3392 all-in-one).................................................................................356
Troubleshooting PostScript (PS) errors...............................................................................................357
Troubleshooting common Macintosh problems..................................................................................358

Problems with Mac OS X V10.3 and Mac OS X V10.4......................................................358

Troubleshooting tools..........................................................................................................................359

All-in-one pages and reports...............................................................................................359

Demo page.........................................................................................................359
Configuration page.............................................................................................359
Supplies Status page (HP LaserJet 3390/3392 all-in-one)................................359

Fax reports..........................................................................................................................360

Fax activity log...................................................................................................361
Fax call report....................................................................................................361
Phone book report..............................................................................................361
Billing-code report..............................................................................................362

HP ToolboxFX.....................................................................................................................362

To view HP ToolboxFX......................................................................................362
Troubleshooting tab...........................................................................................362

Service menu......................................................................................................................363

Restoring the factory-set defaults......................................................................363
Cleaning the paper path.....................................................................................363
T.30 protocol trace.............................................................................................364
Archive print.......................................................................................................364

Appendix A Accessories and ordering information

Supplies...............................................................................................................................................366
Memory (HP LaserJet 3390/3392 all-in-one)......................................................................................366
Cable and interface accessories.........................................................................................................366
Paper-handling accessories (HP LaserJet 3390 all-in-one)................................................................366
User-replaceable parts........................................................................................................................367

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ENWW

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