Apple Macintosh 6500 - Manual (Page 144)

The tray of your CD-ROM drive won’t open.
If a CD-ROM disc icon appears on your screen, use one of these methods:
m Select the disc icon on your screen and drag the icon to the Trash. You won’t
lose information on the CD-ROM disc by dragging its icon to the Trash.
m Select the disc icon and choose the Put Away command in the File menu.
m If the AppleCD Audio Player window is active, choose Eject CD from the
File menu, or simultaneously press the x and E keys. (AppleCD Audio
Player is an application that allows you to play audio CDs and control your
CD-ROM drive; it’s available in the Apple [K] menu.)
If you see a message that a disc can’t be put away because it is being
shared, turn off file sharing. Then try again to put away the disc.
If no CD-ROM disc icon appears on your screen, do this:
m Press the Open/Close button of your CD-ROM drive.
m If the tray still doesn’t open, turn off your computer, then do the following:
Locate the small pinhole to the lower right of the CD-ROM tray opening.
Insert the end of a large straightened paper clip firmly and horizontally
into the pinhole and push gently until the tray is released. Then carefully
pull the tray open. Do not force the tray open; wait until the paper clip has
released it or you may break the front of the tray.
If neither of these suggestions works, your CD-ROM drive may be damaged.
Contact an Apple-authorized service provider or Apple for further assistance.
Your computer won’t restart, and a CD-ROM disc is in the CD-ROM drive.
m Your computer may be trying to start up from the CD-ROM disc. Press the
Open/Close button of your CD-ROM drive to open the tray, and remove
the CD-ROM disc. Close the tray, then restart your computer.
You can’t eject a CD-ROM disc by pushing the Open/Close button on the drive
m When a CD-ROM disc is mounted (there is a disc in the drive and its icon
appears on your desktop), you must eject it by dragging its icon to the
Trash or clicking its icon and choosing Put Away from the File menu.
WARNING Turn off your computer before you attempt to eject the tray
using a paper clip. If you don’t, you may damage the CD-ROM drive.
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