Apple Macintosh 6500 - Manual (Page 136)

m If the problem recurs, you may need to reinstall system software. See
“Installing or Reinstalling System Software” later in this chapter to
reinstall system software on your startup hard disk.
m If the problem only occurs in one application, try reinstalling the
application from the original disks. If reinstalling doesn’t solve the
problem, contact the manufacturer of the application.
The pointer ( 8 ) doesn’t move when you move the mouse.
One of the following situations is probably the cause.
m There is a software problem. Try the following:
Press x-Option-Esc to quit the application program in use when the
problem occurred. If this works, you can save the documents open in other
programs before restarting.
Restart your computer. See “Start Over by Restarting Your Computer” in
the section “If You Have Trouble” earlier in this chapter for instructions.
m Follow the suggestions in the previous section,“A Dialog Box With a
Bomb Appears.”
m The mouse or keyboard is not connected properly.
IMPORTANT Do not connect or disconnect the mouse while the computer is
turned on. You may damage your computer.
Turn off the computer by pressing the Power key (marked with a π). Then
press the Return key to shut down the computer, If that doesn’t work, turn
off the computer by pressing the standby power button (®) on the back of
the computer. With the computer off, check that the mouse and keyboard
cables are connected properly. Then restart the computer.
136 Chapter 9